Privacy policy

Who we are

Onward is a job platform for 14–17 year olds looking for local work, and for the employers who hire them. This policy explains what we collect, why we collect it, and the choices you have. It applies to the Onward website and apps.

Information we collect

We collect what you give us and what we learn while you use Onward:

• Account details — your name, email address, password and account role (teen or employer).
• Teen profile — age, school, grade, city, availability, interests and anything you write about yourself.
• Resume content — headline, summary, skills, experience, education and any resume file you upload (stored privately).
• Activity — which jobs you swipe on, which employers pick you, and your interview practice answers and scores.
• Employer profile — business name, contact name, website, city and about text, plus the listings you post.
• Payment details — handled by our payment processor. We store only the plan, amount, currency, status and renewal date, never your card number.
• Technical data — basic device and browser information needed to keep you signed in and the service working.

How we use your information

We use your information to run Onward — nothing more exotic than that:

• Match teens with nearby jobs and show employers the candidates who applied.
• Send your profile and resume to an employer when you swipe right on their listing.
• Give interview feedback and track your courses and progress.
• Take payments, manage subscriptions and handle cancellations.
• Send you notifications you asked for, like new matches or a weekly job digest.
• Keep accounts secure, prevent abuse and meet legal obligations.

What employers can see

Employers never browse a directory of teens. When you swipe right on a job, that employer receives your name, age, school, availability, contact email, resume content and any resume file you uploaded — enough to decide whether to interview you.

Employers you have not swiped on cannot see your profile. Passing on a job does not send anything to the employer.

Teens, age limits and parents

Onward is built for 14–17 year olds, and we ask for your age when you set up your profile. We do not knowingly collect information from children under 14; if we learn an account belongs to someone younger, we close it and delete the data.

We keep teen profiles limited to what a first job needs, we do not sell data, and we do not use teen profiles for advertising. A parent or guardian can ask to review, correct or delete their teen's information by contacting us from the teen's account.

Payment information

Paid plans, including teen Premium and employer plans, are processed by Stripe. Your card details go straight to Stripe and never touch our servers. We keep the plan you chose, the amount and currency, the status of the subscription and the renewal date so we can give you access and show your billing history.

Cancelling in the billing portal stops future charges; access continues until the end of the period already paid for.

Cookies and local storage

We use cookies and browser storage to keep you signed in and to remember small preferences, like dismissing a prompt. We do not use advertising cookies or third-party trackers, and we do not sell data to anyone.

Who we share with

We share data only where it makes Onward work:

• Employers you swipe right on, as described above.
• Service providers that host the app, process payments or generate interview feedback — each only gets what its job requires.
• Authorities, when the law requires it or to protect someone's safety.
• A buyer or successor if the business is sold or merged, under this same policy.

How long we keep data

We keep your account and profile while your account is open. Delete your account and we remove your profile, resume and swipe history, apart from records we must keep for tax, accounting or legal reasons. Interview practice answers, course progress and application history follow their account.

Your choices and rights

You can, at any time:

• See and edit your profile and resume from your account pages.
• Turn off match and digest emails from settings.
• Cancel a paid plan from its billing page.
• Ask for a copy of your data, or ask us to correct or delete it, by contacting us from your account.

Security

Access is limited by role: teens see their own data, employers see only candidates who applied to their listings. Data is encrypted in transit, and payment processing is handled by Stripe. No system is perfectly secure, so use a strong, unique password and tell us if you think someone has accessed your account.

Changes to this policy

If we change how Onward handles data, we update this page and change the date below. For significant changes affecting teens, we'll also tell you in the app.